Customer Service Representative

Qualifications:
Previous customer service experience preferred
Strong communication and problem solving skills
Ability to explain product information clearly
Detail oriented and customer focused mindset

Responsibilities:
Respond to customer inquiries by phone email and online channels
Assist with product questions fitment and order support
Resolve issues efficiently while maintaining a professional tone
Document customer interactions and feedback accurately
Work with sales and operations teams to support customer satisfaction

Salary:
38k to 43k

About AAA Frictions:
AAA Frictions exists to bring consistency and confidence back to everyday braking. We engineer products that perform reliably across changing weather and road conditions. Our customer service team plays a key role in maintaining trust with drivers distributors and partners.